Blue Star Print Solutions Standard Conditions of Sale

The word Provider shall mean Blue Star Print Solutions
The word Company shall mean Blue Star Print Solutions



A quotation or estimate not accepted within thirty days may be changed.


Experimental or preliminary work performed at a customer’s request will be charged to the customer at the provider’s current rates. This work cannot be used without the provider’s written consent.


Acceptance of orders is subject to credit approval (if an account is required) and contingencies such as fire, water, strikes, theft, vandalism, acts of God, and other causes beyond Blue Star Print Solutions control. Cancelled orders require compensation for incurred costs and related obligations.


Sketches, copy, dummies, and all other creative work developed or provided by the provider are the provider’s exclusive property. The provider must give written approval for all use of this work and for any derivation of ideas from it.

4.1. In order that the designs produced for you continue to be appropriate to the brief you provide us with, final design work must be approved within 3 months of the date of your acceptance of our proposal. If final acceptance has not been received by that date, final payment in full will be required immediately and no further amendments will be made to the design. You are therefore advised to discuss any issues which may prevent you from complying with this timeframe in advance of placing a firm order. 


Quotations are based on the accuracy of the specifications provided. The provider can re-quote a job at the time of submission if copy, film, tapes, disks, or other input materials don’t conform to the information on which the original quotation was based.


Artwork, type, plates, negatives, positives, tapes, disks, and all other items supplied by the provider remain the provider’s exclusive property.


It is the customer’s responsibility to maintain a copy of the original file. The provider is not responsible for accidental damage to media supplied by the customer or for the accuracy of furnished input or final output. Until digital input can be evaluated by the provider, no claims or promises are made about the provider’s ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize customer-supplied files will be charged at prevailing rates.


Customer alterations include all work performed in addition to the original specifications. All such work will be charged at the provider’s current rates.


The provider may be submit prepress proofs along with original copy for the customer’s review and approval. Corrections will be returned to the provider on a master set marked “O.K.”, “O.K. with corrections”, or “Revised proof required” and signed by the customer. Until the master set is received, no additional work will be performed. The provider will not be responsible for undetected production errors if: Proofs are not required by the customer; The work is printed per the customer’s O.K.; Requests for changes are communicated orally.


Press proofs will not be furnished unless they have been required in writing in the provider’s quotation. A press sheet can be submitted for the customer’s approval as long as the customer is present at the press during make-ready. Any press time lost or alterations/corrections made because of the customer’s delay or change of mind will be charged at the provider’s current rates.


Because of the differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is to be expected. When variations of this kind occur, it will be considered acceptable performance.


Over-runs or under-runs will not exceed 5% (in colour work 10%) of the quantity ordered. The provider will bill for actual quantity delivered within this tolerance. If the customer requires a guaranteed quantity, the percentage of tolerance must be stated at the time of quotation.


Customer's property, when supplied will be held at the customer's risk.


Unless otherwise specified, the price quoted is for a single shipment, without storage, F.O.B. provider’s platform. Proposals are based on continuous and uninterrupted delivery of the complete order. If specifications state otherwise, the provider will charge accordingly at current rates. Charges for delivery of materials and supplies from the customer to the provider, or from the customer’s supplier to the provider, are not included in quotations unless specified.


Production schedules will be established and followed by both the customer and the provider. In the event that production schedules are not adhered to by the customer, delivery date will be subject to renegotiations. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other causes beyond the control of the provider. In such cases, schedules will be extended by an amount of time equal to the delay incurred.


Materials furnished by customers or their suppliers are verified by delivery tickets. The provider bears no responsibility for discrepancies between delivery tickets and actual counts. Customer-supplied paper must be delivered according to specifications furnished by the provider. These specifications will include correct weight, thickness, pick resistance, and other technical requirements. Artwork, film color separations, special dies, tapes, disks, or other materials furnished by the customer must be usable by the provider without alteration or repair. Items not meeting this requirement will be repaired by the customer, or by the provider at the provider’s current rates.


Unless otherwise agreed in writing, all outside purchases as requested or authorised by the customer are chargeable.


Payment is 14 calendar days from date of invoice. Claims for defects, damages, or shortages must be made by the customer in writing no later than 7 calendar days after delivery. If no such claim is made, the provider and the customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that the provider’s performance has fully satisfied all terms, conditions, and specifications. The provider’s liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, the provider has the right to hold and place a lien on all customer property in the provider’s possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection costs incurred (Admin Fee) plus late payment interest & compensation at the current rate as per the Late Payment of Commercial Debts (Interest) Act 1998.


a. Disclaimer of Express Warranties
Provider warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.
b. Disclaimer of Implied Warranties

The provider warrants only that the work will conform to the description contained in the purchase order. The provider’s maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will the provider be liable for specific, individual, or consequential damages.


The customer agrees to protect the provider from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold the provider harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.


The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold the provider harmless for all liability, damages, and legal fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.


The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone’s right to privacy or other personal or economic rights. The customer will, at the customer’s sole expense, promptly and thoroughly defend the provider in all legal actions on these grounds as long as the provider: Promptly notifies the customer of the legal action; Gives the customer reasonable time to undertake and conduct a defense. The provider reserves the right to use his or her sole discretion in refusing to print anything he or she deems illegal, scandalous, improper or infringing upon copyright law.


The provider will retain intermediate materials until the related end-product has been accepted by the customer. If requested by the customer, intermediate materials will be stored for an additional period at additional charge. The provider is not liable for any loss or damage to stored material.


The risk in all goods sold by Blue Star Print Solutions shall pass to the buyer upon delivery, but title thereto shall remain vested in Blue Star Print Solutions until it has received payment in full for all such goods/services. Until payment all such goods are delivered to the buyer as bailee for Blue Star Print Solutions upon condition that (i) the goods are kept separately identifiable until sold by the buyer and (ii) if sold by the buyer prior to Blue Star Print Solutions having been paid in full, the buyer shall hold all book debts and/or proceeds of the sale receivable for such goods on trust for Blue Star Print Solutions.


Unless the client specifically requests insurance cover and advises the provider of the quantities and value, the provider will assume that the client has self-insured its goods under the provider’s care.

24. LAW

These conditions and all other implied/express terms of the contract shall be governed and construed in accordance with the laws of England.